Got a question? Hopefully it has been answered below. If not, please contact us for more information.

  1. What is Quixli?

    Quixli.com is a service that lets you create your own website or blog, fast, and simple. Quixli provides Hosting + Email + WordPress and helps you save time and money. Quixli sites are powered by WordPress, the most powerful and easy to use website platform in the world.

  2. Can I change the default plugins or themes?

    Yes. You can change the default plugins and add any plugin you want easily from your admins plugins menu.

  3. Technical Specs provided?

    Technical Specs found here.

  4. How easy is it to make my own website?

    It’s easy as pie. Our website builder system does most of the work for you. After that just add content through an easy to use editor to create your own website.

  5. Can I use my own domain name?

    Yes, When signing up simply select the “Use A Domain I Already Own” option on the second step. For domain transfer information click here!

  6. Can I change my design at anytime?

    Yes, WordPress is very flexible. Simply look for and install new themes under the “Appearance” Menu.

  7. What Email access options do you provide?

    All accounts receive free webmail access. POP3/IMAP access is available for small additional monthly fee.

  8. How do I update my billing information?

    Simply login to your website and click the “billing” tab at the top of any page.

  9. Do I get a refund for the month if I cancel?

    No.

    We charge month to month with no contracts. Therefore we do not offer refunds. You are free to cancel at anytime.

  10. Is there a cancellation fee?

    If your account is less than 45 days old AND you registered a domain at purchase, you will be charged a $10 cancellation fee. Else, No.

  11. Is this just like WordPress?

    Quixli websites are powered by WordPress, but have the added benefit of personalized domains, and email. Personalized domains and email are critical for legitimizing your business. However you still get all the great benefits of using WordPress like blogging, an easy to use editor, and 1000′s of free themes and plugins.

  12. Do I own my website? Can I take it with me if I move?

    You own it of course. Should you have to move your website, simply contact us and we’ll be happy to see you on your way with a complete backup of files and data.

  13. How do I log in?

Just simple type at the top of your address bar:  www.sitename.com/wp-admin

  1. What else do I get?

You get ongoing FREE 24/7 support, just shoot us an email @ Support.

  1. How Do I change the default Favicon.ico

Question: How Do I change the default favicon

Answer: To change the favicon you have two options:

First you need to create a favicon.ico file of an image, use this handy tool: http://tools.dynamicdrive.com/favicon/

Then you can do 1 of the following…

1. Order the FTP PowerUp (Under Upgrades at the top of your dashboard) and upload/replace the existing favicon.ico in the top directory

2. Or Under Media > Add (from your WordPress Dashboard) upload a new favicon.ico. Then under Appearance > Editor open header.php and replace the link to the favicon.ico with the new link to your uploaded images.

Example:
Old: <link rel=”shortcut icon” href=”/favicon.ico” />
New: <link rel=”shortcut icon” href=”http:///wp-content/uploads/favicon.ico“; />

3. Some themes have a option for uploading a new favicon.ico from within their settings/options page.